PRIVACY POLICY

Last updated: November 2025

 

Information We Collect

We collect the information needed to process your orders, improve your shopping experience, and communicate with you. This may include:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment details (processed securely; we do not store full card information)
    • Order history
    • IP address and device information
    • Communications sent to us through our forms or email

We collect this data through:

    • Direct input from you during checkout or registration
    • Cookies and analytics tools when you browse our website
    • Shopify’s secure systems when transactions are processed

How We Use Your Information

We use your information to:

    • Process and fulfill your orders
    • Communicate with you about your purchases or account
    • Provide customer support
    • Improve our website and customer experience
    • Send promotions or updates (only if you subscribe)

We do not sell or rent your personal data to any third parties.

Payment Security

All transactions are processed securely through Shopify Payments, PayPal, or other approved providers.

These comply with PCI DSS (Payment Card Industry Data Security Standard).
Aeloria Beauty does not store or have access to your full credit card details.

For more information, please visit Shopify’s Privacy Policy.

Data Storage and Security

Your personal data is stored securely on Shopify’s global servers, which may be located outside Australia.

We take appropriate measures to protect your information, including encryption and restricted access.

By using our website, you consent to this overseas data storage.

Cookies and Analytics

Our website uses cookies to:

    • Remember items in your shopping cart
    • Understand how customers use our website
    • Improve functionality and user experience

You may disable cookies in your browser settings, though some features may not function properly.

We may use Shopify Analytics and Google Analytics to gather anonymised information on site performance and traffic.

Accessing or Updating Your Information

You may request access to the personal information we hold about you, or request corrections if needed.

To do so, contact us at support@aeloriabeauty.com.au.
We may request proof of identity before processing your request.

Third-Party Services

Our website may include links to external sites such as payment gateways, couriers, or social media platforms.

We are not responsible for the privacy practices of these third parties.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, business operations, or legal requirements.

The latest version will always be published on our website.

For any questions or concerns about how your data is handled, contact us at support@aeloriabeauty.com.au.